IT Support & Network Engineer (m/w/d)
Core
IT Support and Network Infrastructure troubleshooting for clients across various industries. (via careerplan.io/jobs/7891249-it-support-network-engineer-mwd-at-michael-page-international-austria-gmbh)
Role type
Mid-level IT Support & Network Engineer
Builds
IT infrastructure services including network, security, cloud, and datacenter operations for external clients
Domain
IT Services / Network Engineering
Deliverable
client delivery
Required skills
Windows administration, Microsoft 365, TCP/IP, DNS, DHCP, LAN/WAN/WLAN configuration, Routing & Switching, ticket management, technical troubleshooting
Preferred skills
Advanced network engineering, cloud technologies, datacenter operations
Technologies
Windows, Microsoft 365, TCP/IP, DNS, DHCP, LAN, WAN, WLAN, Routing, Switching
Responsibilities
Resolve technical IT requests and incidents, analyze and troubleshoot complex support cases, support users and clients with technical issues, independently handle and document tickets, analyze hardware and software problems, support network infrastructure administration, monitor and troubleshoot network connections, configure and maintain network components, collaborate with senior network engineers and IT teams
Seniority
Mid-level, hands-on IC