Mitarbeiter:in IT-Support
Core
Providing 1st and 2nd-level IT support to ensure reliable operations for a global high-tech electronics company specializing in unmanned aerial systems.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
Stable and secure IT infrastructure for end-users across multiple locations
Domain
Enterprise IT Support / High-Tech Electronics
Deliverable
client delivery
Required skills
Windows OS administration, Microsoft 365, Active Directory, Network fundamentals (TCP/IP, DNS, DHCP), Hardware installation and maintenance, User account management, IT security basics
Preferred skills
IT security standards knowledge, English language proficiency
Technologies
Windows, Microsoft 365, Active Directory
Responsibilities
Accept and resolve 1st and 2nd-level support tickets remotely and on-site, Install and maintain PCs, laptops, mobile devices, and peripherals, Onboard new employees into the IT environment, Manage user accounts and standard permissions, Support IT infrastructure operations including backups and monitoring, Maintain security measures and user documentation
Seniority
Entry to Mid-level, hands-on IC
