IT Field Service Engineer (m/w/d)
Core
Provide on-site IT support and maintenance for client hardware, software, and peripherals to ensure reliable infrastructure for employees.
Role type
IT Field Service Engineer (2nd Level Support)
Builds
Client hardware, software, and peripheral environments for internal users
Domain
Manufacturing (Chemical industry) + IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Client hardware support, operating systems, standard software, printer/peripheral support, mobile device management, meeting room systems, laboratory/weighing systems
Preferred skills
Mobile device management, meeting room systems, laboratory/weighing systems
Technologies
Client hardware, operating systems, standard software, printers, peripherals, mobile devices, meeting room systems, laboratory equipment, weighing systems
Responsibilities
Install, configure, maintain, and support PCs, notebooks, and software; Handle 2nd level support tickets; Diagnose and resolve hardware and software issues; Maintain printers and peripheral devices; Support mobile device management; Assist with meeting and conference room setups; Install, test, and maintain laboratory and weighing equipment
Seniority
Mid-level, hands-on IC