(Junior) IT-Support Engineer (w/m/x)
Core
Support the team in migration projects for existing customers after new Autodesk releases, set up customer test environments, coordinate project schedules, and manage backup/restore processes and database performance.
Role type
Junior IT Support Engineer
Builds
Customer test environments and migration workflows for CAD software
Domain
IT Support, CAD, Autodesk
Required skills
Windows Server, SQL Server, Network basics, IT Security basics, CAD knowledge, C# (preferred)
Preferred skills
C#, CAD experience
Technologies
Windows Server, SQL Server, Autodesk
Responsibilities
Execute migration projects for existing customers, set up customer test environments, coordinate project schedules with clients, manage backup and restore processes, optimize database performance, conduct user training on new workflows
Seniority
Junior, hands-on IC