Claims Consultant, REST
Core
Manage life insurance claims from start to finish for the REST fund, providing a seamless experience for customers, advisers, and trustees.
Role type
Claims Consultant (Life Insurance Group)
Builds
Life insurance claims outcomes (TPD and IP) for the REST fund
Domain
Insurance / Life Insurance / Claims Management
Deliverable
client delivery
Required skills
Life insurance claims management, TPD claims, IP claims, Workers Compensation claims, Allied Health background, Analytical skills, Problem-solving, Time management, Communication, Empathy, Understanding of injuries and illnesses
Preferred skills
Group policy experience, Medical and legal specialist engagement
Responsibilities
Manage a portfolio of TPD and IP claims end-to-end, Assess, analyse, calculate and finalise claims payments, Engage external treating doctors and rehabilitation consultants, Provide exceptional customer service, Participate in case conferences and instruct third party service providers