Customer Advocate, Philadelphia Vending Machine
Core
Customer-facing role managing the pickup experience at Carvana's car vending machines, including vehicle inspection, paperwork, and customer support.
Role type
Customer Advocate (Vending Machine Operations)
Builds
The Carvana car vending machine pickup experience (via careerplan.io/jobs/7859589-customer-advocate-philadelphia-vending-machine-at-carvana)
Domain
Automotive retail / Used car sales
Deliverable
product features
Required skills
Customer service, vehicle inspection, paperwork processing, safe driving, physical labor (lifting 50lbs, loading/unloading), notary license acquisition, state-specific licensing (Salesperson/Vehicle Verifier)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Create a memorable pickup experience for customers, complete customer paperwork and update tracking systems, address customer questions and minor technical issues, drive safely and maintain a clean driving record, perform physical tasks like detailing and loading vehicles.
Seniority
Entry-level to Individual Contributor