Retail Advisor
Core
Face of the company at the Evans pickup/sell location, delivering a unique customer experience, inspecting vehicles, and completing paperwork.
Role type
Retail Advisor (Inbound Field Specialist)
Builds
Customer pickup and vehicle sales process for Clutch's online used car platform
Domain
Automotive retail / Used car sales
Deliverable
client delivery
Required skills
Customer service, vehicle inspection (cosmetic and mechanical), paperwork completion, note-taking, driving, teamwork
Preferred skills
Automotive industry experience, OMVIC license, warranty product knowledge
Technologies
Customer tracking system
Responsibilities
Address customer needs and resolve issues, inspect vehicles for cosmetic and mechanical issues, complete customer paperwork accurately, take notes in the customer tracking system, assist team members with various tasks
Seniority
Entry-level, hands-on IC
