Digital Operations Coordinator EMEA
Core
Coordinating day-to-day operations and optimization of global ecommerce platforms to ensure seamless customer experiences across multiple markets.
Role type
Ecommerce Operations Coordinator
Builds
Global ecommerce platforms and operational processes for fashion/lifestyle retail
Domain
Fashion retail, ecommerce operations, multi-market digital platforms
Deliverable
product features
Required skills
Ecommerce operational processes, multi-market website management, cross-functional collaboration, data analysis, AI tools for reporting, loss prevention (disputes/chargebacks), QA/UAT testing, ticketing and project management tools
Preferred skills
Social selling/marketplace experience, fashion/lifestyle industry background
Technologies
Jira, Asana, Monday.com, AI tools
Responsibilities
Monitor website performance and customer journeys, coordinate trading events and promotions, support website updates and releases, produce operational reporting and analysis, resolve operational and payment issues, create operational documentation, handle loss prevention disputes and chargebacks
Seniority
Junior to Mid-level, hands-on IC