Online Merchandising Manager — D2C E-Commerce
Core
Own day-to-day merchandising, onsite experience, and commercial performance for Philips' D2C e-commerce channels (US, Canada, employee store) while shaping the future direction of the D2C channel.
Role type
Senior IC Online Merchandising Manager
Builds
Philips.com (US), Philips.ca, and Philips employee store
Domain
Health technology / Direct-to-consumer e-commerce
Deliverable
product features
Required skills
ecommerce platform management (Hybris, Omnia), data analysis, product setup, pricing, categorization, content quality, campaign activation, inventory alignment, competitive analysis, site health monitoring, bug coordination, marketplace adaptation (TikTok Shop), structured data optimization, A/B testing
Preferred skills
marketplace platforms (Amazon), agentic commerce, generative engine optimization (GEO), digital shelf management, product syndication
Technologies
Hybris, Omnia, PPL, TikTok Shop
Responsibilities
Ensure accurate product setup, pricing, categorization, and content quality across multiple sites; optimize onsite conversion levers (landing pages, product walls, PDPs, onsite search); partner with demand planning for forecasting and inventory alignment; execute onsite activation for brand, category, and promotional campaigns; monitor site health, identify bugs, and coordinate fixes with IT and platform teams; support testing and rollout of new features and platform updates; adapt product content for emerging marketplace channels; contribute to agentic commerce and generative search readiness.
Seniority
Senior, hands-on IC
