Solutions Engineer
Core
Technical owner of merchant relationships from sales through live integration, focusing on enterprise and strategic merchants with custom-built integrations.
Role type
Senior Solutions Engineer (Fintech/Payments)
Builds
Custom payment integrations for enterprise merchants across web, mobile app, and in-store channels
Domain
Fintech, Retail, Payments
Deliverable
production ML models | product features | client delivery
Required skills
Customer-facing technical sales, mobile SDK integration (iOS/Android), REST APIs and webhooks, e-commerce platform integration (Shopify, BigCommerce, Magento, WooCommerce, Wix), checkout flow design, technical proposal writing, RFP response, troubleshooting live integrations, code debugging, API documentation reading
Preferred skills
Payments company experience, payment gateway architecture knowledge, in-store/omnichannel payment integrations
Technologies
iOS SDK, Android SDK, REST APIs, Webhooks, HTML, CSS, JavaScript, Shopify, BigCommerce, Magento, WooCommerce, Wix
Responsibilities
Own technical discovery for prospective merchants, lead product demos and technical presentations, design integration solutions across API/SDKs/platform plugins, write technical proposals and RFP responses, support merchant mobile app integrations, validate integrations in sandbox and production, troubleshoot live integration issues, translate merchant needs into product feedback, build and maintain integration documentation, act as trusted technical advisor after launch
Seniority
Senior, hands-on IC