Support Engineer - Maintenance Management Software (m/w/d)
Core
Independent analysis, troubleshooting, and resolution of support tickets for maintenance management software.
Role type
Support Engineer
Builds
Maintenance management software
Domain
Industrial automation / Maintenance Management
Deliverable
client delivery
Required skills
Software troubleshooting, log analysis, stakeholder coordination, ticket management, documentation, configuration, user training
Preferred skills
Technical education (HTL, Uni, FH), strong communication skills, initiative
Technologies
Ticketing systems, log data tools