Informatics Service Engineer II
Core
Install, maintain, and troubleshoot Waters liquid chromatography and Informatics systems to drive professional services revenue and growth in the ANZ region.
Role type
Senior IC Informatics Service Engineer
Builds
Field service delivery for chromatography data systems and validation projects
Domain
Life sciences diagnostics / Analytical chemistry
Deliverable
client delivery
Required skills
Liquid chromatography system installation, Informatics system maintenance, troubleshooting, Computerized systems validation (CSV), GAMP compliance, Empower software experience, regulatory compliance knowledge
Preferred skills
TGA, US FDA, MHRA regulations knowledge
Technologies
Empower, Liquid Chromatography systems
Responsibilities
Drive Professional Services revenue and achieve AOP targets in ANZ, Install and maintain chromatography and Informatics systems, Scope and manage long-term validation projects, Troubleshoot system issues, Ensure customer compliance with regulations
Seniority
Mid-level, hands-on IC