Salesforce Administrator (m/f/d)
Core
Operate, maintain, and continuously improve the Salesforce platform (Sales Cloud, Service Cloud, custom Billing) for commercial teams across Europe and Canada.
Role type
Salesforce Administrator (hands-on IC)
Builds
Scalable, maintainable Salesforce configurations and automation supporting sales and service operations.
Domain
Automotive / SaaS / CRM
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce configuration, Security model management, User lifecycle management, Declarative automation (Flow), Data management, Platform troubleshooting, Release management, AI/Agentforce adoption
Preferred skills
Salesforce Administrator Certification, Experience with Einstein AI
Technologies
Salesforce, Flow, Lightning App Builder, Agentforce, Einstein AI
Responsibilities
Administer and maintain Salesforce platform across Sales Cloud, Service Cloud, and custom Billing; Design and implement declarative solutions using Flow and Lightning App Builder; Provide first-line support and resolve administrative issues; Manage users, permission sets, roles, and access controls; Execute operational activities including data updates and corrections; Partner with Consultants and Developers on integrations and complex initiatives; Evaluate and adopt new Salesforce capabilities like AI automation.