Senior Programs & Business Operations Lead, Airbnb Services
Core
Driving global expansion of Airbnb's Services business by launching and scaling new travel-adjacent service categories from concept to market.
Role type
Senior Programs & Business Operations Lead
Builds
End-to-end program plans, go-to-market strategies, operational frameworks, and processes for new service categories.
Domain
Travel technology / Digital marketplace expansion
Deliverable
product features
Required skills
Strategic planning, cross-functional alignment, advanced analytics, SQL proficiency, financial modeling, supply strategy, process improvement
Preferred skills
Marketplace experience, digital company background
Technologies
SQL
Responsibilities
Develop and implement end-to-end program plans for new service category launches; Drive go-to-market planning and execution across geographies; Serve as a connective leader across Business Operations, Market Management, and Product Pods; Leverage advanced analytical skills to extract insights, build financial models, and establish KPIs; Evaluate and execute supply sourcing strategies for emerging categories; Build the operational foundation required to scale new service categories
Seniority
Senior, hands-on IC