Technical Project Manager
Core
Lead technical implementation projects for customers, focusing on Single Sign-On (SSO) configuration and API-based integrations.
Role type
Senior IC Technical Project Manager (Implementation)
Builds
Customer technical implementations (SSO, API integrations)
Domain
SaaS / Identity & Access Management / API Integration
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SSO configuration (SAML, OIDC), API integration, project scope/timeline management, requirement gathering, technical advisory, cross-functional collaboration, Jira/Confluence, Salesforce, analytics/reporting, localization, Health & Safety regulations
Preferred skills
AI tool usage for process improvement
Technologies
SAML, OIDC, Jira, Confluence, Salesforce
Responsibilities
Own end-to-end delivery of customer technical implementation projects; Manage project scope, timeline, and change control; Gather and document client requirements; Provide regular project status updates; Serve as subject matter expert on SSO and API integrations; Act as trusted advisor to customers; Provide technical guidance and escalation support to the global Implementation Team; Collaborate across Engineering, Product, Implementation, and Customer Success; Support team process standardization and continuous improvement initiatives.
Seniority
Mid-Senior, hands-on IC