Staff Technical Account Manager
Core
Serve as a trusted strategic partner to high-value enterprise clients, guiding complex deployments, shaping long-term security visions, and unlocking platform potential.
Role type
Staff Technical Account Manager
Builds
Autonomous AI-native cybersecurity platform for endpoint, cloud, identity, and data systems
Domain
Cybersecurity / AI / Endpoint Security
Deliverable
client delivery
Required skills
Enterprise account management, solution architecture, technical training, escalation management, product advocacy, project management, scripting (Python, PowerShell, Unix shell), database familiarity (Postgres), multi-OS support (Windows, macOS, Linux)
Preferred skills
Windows Sysinternals tools, hands-on database experience
Technologies
SentinelOne platform, Python, PowerShell, Unix shell, Postgres, Windows Sysinternals
Responsibilities
Lead complex implementation and onboarding projects, architect tailored scalable security solutions, collaborate with Product/Engineering/Sales to shape product direction, create technical resources (guides, videos), travel up to 20% for key engagements
Seniority
Staff, strategic partner & technical expert
