Senior Relationship Account Manager
Core
Sustaining long-term partnerships with mature customers to drive retention, expansion, and growth for MongoDB's enterprise data platform.
Role type
Senior Relationship Account Manager (Sales/Account Management)
Builds
MongoDB Atlas (cloud-native, globally distributed data platform) for enterprise customers
Domain
Enterprise Software / Database Technology / Cloud Infrastructure
Deliverable
product features
Required skills
quota-carrying sales experience, negotiation, strategic advisory, account growth, risk management, complex technology articulation, multi-threading accounts
Preferred skills
database, cloud, and infrastructure technology background
Responsibilities
Act as primary point of contact for customer portfolio; negotiate renewals and growth opportunities; proactively prospect and build relationships with additional contacts; promote implementation of MongoDB features; leverage data signals to identify and address portfolio risks; partner with executives and product managers to achieve customer outcomes
Seniority
Senior, quota-carrying IC