Senior Director, Professional Services
Core
Lead the strategy, growth, and delivery excellence of the Professional Services practice, managing a sub-regional portfolio of customers and high-performing teams to drive the successful deployment of the Celonis Platform.
Role type
Senior Director, Professional Services (Business Unit Leader)
Builds
Services delivery, sales strategy, and customer adoption plans for the Celonis Platform
Domain
Enterprise SaaS / Process Intelligence / AI-driven business operations
Deliverable
production ML models | product features | client delivery
Required skills
Strategic practice leadership, P&L management, services sales cycle leadership, complex software implementation management, team recruitment and mentorship, stakeholder influence at executive level
Preferred skills
Experience with Process Intelligence technologies, Go-To-Market strategy definition, partner ecosystem management
Technologies
Celonis Platform, Process Intelligence technologies
Responsibilities
Create and execute strategic plans for services verticals, manage services resource forecasting and operations, serve as project sponsor for portfolio health, own scoping and selling of complex services deals, recruit and develop high-performing teams, build strategic partner relationships
Seniority
Senior Director, hands-on IC with team leadership