电商治理教育策略运营-TikTok Shop
Core
Design and execute policy education POCs for merchants, products, and creators to improve satisfaction, understanding, and compliance rates in US e-commerce governance scenarios.
Role type
E-commerce governance education strategy operator
Builds
Data metrics systems and AI tools for monitoring governance goals and enabling self-service merchant issue resolution
Domain
E-commerce / US market / Governance
Deliverable
dashboards & analysis
Required skills
English (fluent), Chinese (fluent), E-commerce governance experience, Project management, Cross-functional collaboration, Data metrics design, AI tool implementation
Preferred skills
International e-commerce platform background, Experience with merchant/creator violation control strategies
Technologies
AI tools, Data metrics systems
Responsibilities
Design and implement pre-event strategy communication, in-event judgment, and post-event rectification workflows; Build data metrics systems and AI tools for governance monitoring; Collaborate with product, algorithm, and industry teams to deliver solutions.