eCommerce Operations Manager
Core
Coordinate e-commerce operations, promotions, and product launches for UK customers, managing inventory, content workflows, and logistics to ensure smooth delivery and efficiency.
Role type
Mid-level e-commerce operations manager
Builds
E-commerce delivery, promotional campaigns, and product launches for client brands
Domain
E-commerce operations and digital marketing
Deliverable
product features
Required skills
E-commerce operations, digital project management, inventory management, content workflow management, KPI analysis, stakeholder collaboration, Microsoft 365 proficiency, Gen AI tool proficiency
Preferred skills
Experience with content management systems, digital asset management, web-publishing processes, process improvement initiatives
Technologies
Microsoft Excel, PowerPoint, Microsoft 365 suite, Gen AI tools
Responsibilities
Support day-to-day e-commerce operations including order processing and shipping logistics; Coordinate delivery, promotions, and product launches; Manage content workflows across product pages and digital assets; Work with suppliers to maintain stock levels; Track and analyze KPIs to identify improvement opportunities; Partner with creative, production, technical, and commercial stakeholders; Ensure compliance with industry regulations and data protection policies.
Seniority
Associate, hands-on IC