TikTok Shop by Tokopedia - Creator Strategic Operation Specialist, Semi-Consignment - Indonesia
Core
Own operational management of the BPO team, collaborate on product design, and coordinate with external agencies to drive GMV growth for self-operated live streams.
Role type
Senior IC strategic operations specialist (BPO management)
Builds
Operational workflows, incentive mechanisms, and live stream strategies for small and medium-sized sellers
Domain
E-commerce, Southeast Asia, live streaming commerce
Deliverable
product features
Required skills
BPO team management, strategic analysis, cross-functional collaboration, product workflow integration, live stream operations coordination, structured thinking, analytical capabilities
Preferred skills
0-to-1 project experience, BPO management experience, platform environment mass operation experience
Technologies
N/A
Responsibilities
Set performance targets and design incentive mechanisms for BPO teams, collaborate with product teams on feature design and workflow integration, facilitate communication between creator and seller BD teams, coordinate with external agencies for live stream operations and advertising strategies
Seniority
Senior, hands-on IC
