Child Safety Operations Specialist (APAC), Trust & Safety
Core
Reviewing and assessing inbound escalations related to child sexual abuse and exploitation, executing instant decision-making to ensure user safety, and reporting incidents to law enforcement.
Role type
Senior IC child safety operations specialist
Builds
Operational workflows for detecting and removing content involving child endangerment
Domain
Online safety / Trust & Safety
Required skills
Risk assessment, incident management, law enforcement coordination, SOP development, root cause analysis, stakeholder management, content moderation, decision-making under pressure, workflow optimization
Preferred skills
Resilience, self-care management, high-tempo adaptability
Technologies
Case management systems, moderation pipelines, enforcement mechanisms
Responsibilities
Evaluate risk and threats in time-critical escalations; conduct deep dive analysis and RCAs; support quality and tooling enhancements; develop and support testing of innovative enforcement mechanisms; review user escalations and inbound escalations from Law Enforcement; execute instant decision-making on graphic content; coordinate with internal and external partners including law enforcement.
Seniority
Senior, hands-on IC
