Operational Guidelines and Standards Specialist Graduate (Live & Monetization) - 2027 Start
Core
Operational bridge translating policy intent into scalable workflows and guidelines for frontline moderation teams to ensure safe platform interactions.
Role type
Graduate operational specialist (policy & process)
Builds
Operational knowledge bases, SOPs, and decision-making frameworks for content moderation
Domain
Social media platform operations / content safety
Required skills
Policy translation, SOP design, AI tool leverage, cross-functional stakeholder management, data-driven problem solving, global program management, cultural nuance
Preferred skills
High-growth tech internships, policy operationalization, process optimization, large-scale operational transformation, cross-regional collaboration
Technologies
AI tools
Responsibilities
Translate complex policies into actionable operational workflows; Build and maintain knowledge management systems and SOPs; Leverage AI tools to enhance documentation and streamline operations; Collaborate with Policy, Product, and Regional teams; Review quality metrics and appeals data to identify execution gaps; Support global policy change management and implementation
Seniority
Graduate, entry-level IC
