Receptionist / Administration Officer
Core
Front desk and administrative support for young people (aged 12–25) accessing physical and mental health, drug, and study services at headspace centres.
Role type
Receptionist / Administration Officer
Builds
Welcoming, safe, and inclusive front-of-house environment for youth mental health services
Domain
Mental health / Youth services / Community health
Deliverable
product features
Required skills
Appointment scheduling, client intake and triage, data entry, office operations, correspondence management, facility coordination
Preferred skills
Youth service experience, client management systems, healthcare administration systems, not-for-profit sector knowledge
Technologies
Microsoft Office, clinical/administrative systems
Responsibilities
Welcome and support young people, families and visitors; manage reception activities including appointments and calls; coordinate bookings and meeting spaces; maintain accurate records and data entry; manage correspondence and administrative processes; assist with office operations and facility coordination
Seniority
Individual Contributor, operational support