Product & Process Solutions Program Manager Graduate (Account, Interaction, Search Safety) - 2027 Start
Core
Design and implement safety frameworks, manage operational metrics, and lead end-to-end process optimization for user account, interaction, and search safety.
Role type
Program Manager (Safety Operations)
Builds
Scalable safety processes, operational frameworks, and data-driven moderation strategies
Domain
Platform Safety / Content Moderation
Deliverable
production ML models
Required skills
Project management, data analysis, process optimization, stakeholder communication, strategic planning
Preferred skills
Machine learning model evaluation, moderation tooling, quality framework design, cross-functional collaboration
Technologies
Internal monitoring platforms, performance tracking tools
Responsibilities
Define and manage key operational metrics (moderation efficiency, model performance); Lead full lifecycle of safety-related projects; Analyze business needs to drive data-backed initiatives; Collaborate with cross-functional teams to execute moderation strategies; Conduct evaluations of existing processes to identify improvement opportunities.
Seniority
Graduate / Entry-level
