TikTok Shop - Middle Mile Dispatch Manager
Core
Manage and oversee a team of linehaul dispatchers to ensure consistent execution of 24/7 linehaul transportation operations across global markets.
Role type
Middle Mile Dispatch Manager (Team Lead)
Builds
Scalable logistics capabilities for TikTok Commerce via Fulfillment by TikTok (FBT)
Domain
E-commerce logistics and linehaul transportation
Required skills
Transportation dispatch, linehaul operations, load execution, exception management, carrier coordination, yard management, shift handoffs, process adherence
Preferred skills
E-commerce linehaul networks, appointment-based warehouse operations, transportation KPIs, operational metrics
Technologies
TMS/TMC platforms, real-time load tracking tools, dashboards
Responsibilities
Dispatch scheduled and ad-hoc linehaul movements (FTL, multi-stop, shuttle, recovery), monitor active loads and resolve execution issues, coordinate with carriers/drivers/yards, manage appointments and wave scheduling, maintain data accuracy in operational systems, drive continuous improvement
Seniority
Mid-level, hands-on IC with team management
