TikTok Shop - Regional Manager, Sort Center Operations
Core
Lead strategic planning, network rollout, and daily operations of sort centers to maximize sorting efficiency and standardize operations across national distribution centers for TikTok Commerce.
Role type
Senior IC regional operations manager (logistics/sortation)
Builds
Sortation centers, automated sortation equipment, and cross-border/local logistics networks
Domain
E-commerce logistics, supply chain, parcel distribution
Required skills
network design, capacity planning, automated sortation equipment deployment, end-to-end operational control, cost optimization, KPI monitoring, Lean Six Sigma, team building, cross-cultural leadership
Preferred skills
WMS/WCS/WES experience, Amazon/FedEx/UPS/DHL background, high-density express operating models, Lean Six Sigma certification
Technologies
cross-belt sorters, DWS systems, conveyor lines, WMS, WCS/WES
Responsibilities
Spearhead mid-to-long-term regional sort center network layout and facility planning; Drive technology selection and deployment for automated sortation equipment; Oversee full-cycle hub operations from inbound to outbound linehaul; Establish KPI monitoring systems for PPH, damage rates, and sort costs; Orchestrate peak-season capacity planning and dynamic load balancing; Recruit and lead hub station managers and frontline shift leads.
Seniority
Senior, hands-on IC