Copy of Process Manager (Last Mile)
Core
Optimizing and scaling end-to-end operations for last-mile delivery and fulfillment centers across Central and Eastern Europe.
Role type
Senior Process Manager (Operations & Logistics)
Builds
Scalable operational models for automated distribution and last-mile delivery networks
Domain
E-commerce logistics, last-mile delivery, warehouse automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process analysis and optimization, Lean/Six Sigma/DMAIC/VSM methodologies, Technical specification writing for software teams, Data-driven decision making, SOP creation, Cross-functional collaboration
Preferred skills
SQL, BI tools, Statistical analysis, Agile/Scrum experience, Warehouse automation knowledge
Technologies
Excel (pivot tables, complex formulas), Lean, Six Sigma, DMAIC, VSM, Ishikawa, SIPOC
Responsibilities
Identify bottlenecks and inefficiencies in fulfillment operations, Design and document target process specifications for developers, Apply continuous improvement frameworks to streamline workflows, Partner with engineering teams to implement solutions, Define KPIs and track business case ROI, Support site teams during process rollouts
Seniority
Mid-Senior, hands-on IC