TikTok Shop - Logistics Operations Manager, Intra EU Solutions (Chinese Speaker)
Core
Manage Pan-European intra-EU logistics operations for TikTok merchants, optimizing cost, timeliness, and fulfillment efficiency across the European market.
Role type
Logistics Operations Manager (Intra-EU)
Builds
Pan-European logistics network and order allocation routing strategies for TikTok e-commerce
Domain
E-commerce logistics / Cross-border trade
Required skills
Logistics operations management, 4PL carrier partnership management, SOP development, data analysis, merchant onboarding and training, cross-border customs clearance knowledge, network planning
Preferred skills
Experience with European e-commerce platforms, relationships with major European courier companies, ability to travel within Europe
Technologies
Data analysis tools, logistics management systems
Responsibilities
Monitor logistics cost, timeliness, and experience for Pan-European routes; coordinate with 4PL carriers and establish/improve SOPs; act as POC for merchants to resolve fulfillment issues (onboarding, system integration, shipping errors); track merchant 4PL penetration and drive growth targets; plan segmented logistics network and design order allocation routing strategies.
Seniority
Mid-Senior, hands-on IC