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TikTok Shop - Logistics Operations Manager, Intra EU Solutions (Chinese Speaker)

Madrid, Spain💼 Full-time🗓 2026-09-28

Core

Manage Pan-European intra-EU logistics operations for TikTok merchants, optimizing cost, timeliness, and fulfillment efficiency across the European market.

Role type

Logistics Operations Manager (Intra-EU)

Builds

Pan-European logistics network and order allocation routing strategies for TikTok e-commerce

Domain

E-commerce logistics / Cross-border trade

Required skills

Logistics operations management, 4PL carrier partnership management, SOP development, data analysis, merchant onboarding and training, cross-border customs clearance knowledge, network planning

Preferred skills

Experience with European e-commerce platforms, relationships with major European courier companies, ability to travel within Europe

Technologies

Data analysis tools, logistics management systems

Responsibilities

Monitor logistics cost, timeliness, and experience for Pan-European routes; coordinate with 4PL carriers and establish/improve SOPs; act as POC for merchants to resolve fulfillment issues (onboarding, system integration, shipping errors); track merchant 4PL penetration and drive growth targets; plan segmented logistics network and design order allocation routing strategies.

Seniority

Mid-Senior, hands-on IC

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