Senior Technical Writer
Core
Creating and delivering developer-centered technical content for Okta's identity and access management platform to guide application developers and integration partners.
Role type
Senior Technical Writer (Developer Documentation)
Builds
Developer documentation, SDK/CLI guides, release notes, and integration guides for Okta products.
Domain
Cybersecurity / Identity and Access Management (IAM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing for cloud/enterprise products, SDK/CLI/developer tools documentation, Markdown, Git/GitHub, Acrolinx, Jira, Confluence
Preferred skills
DITA, OpenAPI, API management platforms, Agile methodology, security product use cases
Technologies
Markdown, Visual Studio Code, Acrolinx, Git, GitHub, Jira, Confluence, DITA, OpenAPI
Responsibilities
Design, develop, edit, and deliver accurate developer documentation; Collaborate with engineering, product, and support teams to ensure content quality; Analyze customer feedback to enhance content depth and relevance; Prioritize projects across multiple engineering teams; Review API documentation with developers.
Seniority
Senior, hands-on IC