Client Solutions Manager - Travel & Finance - Global Business Solutions - São Paulo
Core
Drive product adoption and optimize complex ad campaigns for clients on TikTok's advertising platform, acting as the main point of contact between clients and internal teams.
Role type
Senior Client Solutions Manager (Digital Marketing)
Builds
Auction ad campaigns and client business results on TikTok
Domain
Digital Marketing / Advertising Technology
Required skills
Account management, campaign optimization, data analysis, cross-functional collaboration, consultative selling, product education
Preferred skills
Data analytical skills in Excel, SQL knowledge
Technologies
TikTok Ads Platform, Excel, SQL
Responsibilities
Drive education on product updates and company best practices for clients; Manage and grow post-sale relationships by monitoring and optimizing auction ad campaigns; Analyze campaign performance data to provide data-driven business insights; Share marketplace feedback to guide advertising strategy; Support sales team with pre-sale research and pitches; Conduct regular business reviews to build long-term client relationships; Troubleshoot client issues by collaborating with product and engineering teams; Drive product feature adoption based on market feedback.
