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Global Customer Experience Business Analytics Project Intern (TikTok Shop-Governance and Experience) - 2026 Start

San Jose, United States of America💼 Internship🗓 2026-09-28

Core

Build and optimize data dashboards, automate data processing, and develop AI tools for anomaly detection and root-cause diagnosis to improve customer service operations and decision-making.

Role type

Project Intern (Data Analytics & AI)

Builds

Automated analysis tools, data dashboards, and data processing pipelines for customer experience operations.

Domain

E-commerce, Customer Experience, Data Infrastructure

Deliverable

dashboards & analysis

Required skills

SQL, Excel (PivotTables, functions), Data Visualization, Data Processing, AI Tool Usage

Preferred skills

Business Acumen, Logical Reasoning, Knowledge of Chatbot Development, Budget Management

Responsibilities

Build and optimize data dashboards from a user-centric perspective; Develop automated analysis and anomaly detection tools; Conduct special analyses on service strategies and buyer experience; Partner with business teams to translate data into actionable insights.

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