TikTok Shop - Logistics Operations Manager, 4PL Operations (Chinese Speaker)
Core
Manage end-to-end logistics operations and carrier performance for TikTok Shop in new EU markets, covering import clearance, warehouse fulfillment, and delivery.
Role type
Logistics Operations Manager (4PL)
Builds
Logistics infrastructure and operational efficiency for global expansion
Domain
E-commerce marketplace logistics in Europe
Required skills
End-to-end logistics management, 3PL relationship management, SOP ownership, KPI tracking, root cause analysis, market research, risk mitigation
Preferred skills
Platform logistics experience in Europe, e-commerce marketplace governance knowledge, ability to travel within Europe
Technologies
Data integration tools, logistics tracking systems
Responsibilities
Oversee logistics operations in EU new markets including import clearance and courier delivery; Build and manage strategic relationships with Key Sellers, 3PLs, and Logistics Providers; Own SOPs and drive operational performance indicators; Conduct market research to develop operation plans and hedge risks; Manage day-to-day operations and team improvement.
Seniority
Mid-Senior, hands-on IC
