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Strategy & Operations Manager - Business Intelligence, GBM

London, United Kingdom💼 Full-time🗓 2026-09-28

Core

Transform strategic ambition into operational reality by bridging marketing operations, digital channels, and the sales/revenue ecosystem to drive commercial growth.

Role type

Manager, Strategy & Operations (Business Intelligence)

Builds

Operational plans, business cases, and process improvements connecting marketing activity to sales monetization and revenue tracking.

Domain

B2B Marketing / Commercial Operations / Business Intelligence

Required skills

Strategic planning, business case development, program management, data analysis, process improvement, stakeholder management, OKR design, cross-functional collaboration

Preferred skills

AI adoption in operations, B2B marketing experience, media attribution knowledge, multi-market exposure

Technologies

MarTech platforms, data visualization tools, reporting frameworks

Responsibilities

Translate global priorities into executable operating plans; drive New Client Acquisition strategy; build business cases for commercial opportunities; monitor initiative execution risks; serve as the connective layer between marketing ops and digital channels; identify process improvements to scale client acquisition; own program management for strategic workstreams; drive annual/quarterly planning cycles and OKR design; partner with Digital Channels on ways of working; represent S&O in cross-functional governance forums.

Seniority

Manager, hands-on IC

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