Top User Growth Manager – TikTok LIVE (Munich)
Core
Manage a portfolio of German-speaking VIP TikTok LIVE accounts (Gifters) to drive user engagement, retention, and revenue through relationship building, feedback collection, and feature education.
Role type
Senior User Growth Manager (VIP Operations)
Builds
TikTok LIVE ecosystem for creators and viewers
Domain
Social media / Live streaming / Creator economy
Required skills
User operations, growth strategy, high-value client relationship management, campaign project management, data analysis, cross-functional collaboration, revenue strategy execution
Preferred skills
Live streaming platform experience, social media experience, creator platform experience, VIP support experience, monetization (gifting, subscriptions) experience
Technologies
TikTok LIVE platform tools, data analytics tools
Responsibilities
Manage VIP user portfolio and build understanding of user behavior through relationships and data; Analyze performance metrics to identify trends; Educate VIPs on new features and tools; Collaborate with product, creative, and community teams to improve LIVE experience; Monitor and create revenue growth strategies; Act as advocate for VIP communities with Trust & Safety and payments teams
Seniority
Senior, hands-on IC