Catering Operations Coordinator
Core
Key liaison between airline customers and dnata operational teams, managing customer orders, passenger updates, flight changes, and operational communications to support daily inflight catering delivery.
Role type
Catering Operations Coordinator
Builds
Inflight catering services for airlines
Domain
Aviation / Airline Catering
Required skills
Customer service, order coordination, flight change management, data management, stakeholder liaison, KPI tracking, billing data accuracy
Preferred skills
ERP or operational systems experience, airline operations background, catering or logistics experience
Responsibilities
Coordinate customer orders, passenger updates, and special meal requirements; Manage and communicate flight, aircraft, and operational changes; Maintain accurate data across customer and internal systems; Support KPI achievement and continuous improvement initiatives; Work closely with Billing and Accounts teams; Participate in daily operational meetings
Seniority
Individual Contributor, operational support