Business Strategy Manager - TikTok Live
Core
Manage BPO vendor relationships and performance for TikTok Live's real-time interactive content ecosystem.
Role type
Senior Business Strategy Manager (BPO Operations)
Builds
Vendor-managed content moderation and quality assurance services for live streaming
Domain
Social media / Live streaming / Content moderation
Required skills
BPO vendor management, stakeholder coordination, performance metrics analysis, conflict resolution, industry trend analysis, report generation
Preferred skills
Content moderation domain knowledge, fast-paced environment adaptability, multitasking
Technologies
N/A
Responsibilities
Establish and maintain relationships with BPO vendors; Assess vendor performance against SLAs; Coordinate with internal and external stakeholders; Resolve vendor-related issues; Produce detailed performance reports; Travel to vendor sites for evaluations
Seniority
Senior, hands-on IC