Forward Deployed Engineer (Remote)
Core
Embed with enterprise customers to architect and ship production systems on Telnyx's global network for voice, messaging, AI, and wireless.
Role type
Forward Deployed Engineer (Customer-facing IC)
Builds
Custom implementations of AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), and WebRTC solutions
Domain
Telecommunications / CPaaS / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Python, Node.js, Go, API design, event-driven architecture, cloud-native development, SIP/WebRTC/real-time systems knowledge, root cause analysis, technical documentation
Preferred skills
AI voice assistants, STT, LLM-based conversational systems, SQL (Postgres, MySQL, Oracle), ETL/data wrangling, DevOps (Docker, Kubernetes, CI/CD), telecom/CPaaS background, security (IAM, encryption, audit logging)
Responsibilities
Embed with enterprise customers to understand workflows and integration challenges; Build and deploy custom implementations; Lead POCs, pilots, and production launches; Troubleshoot complex integration issues; Collaborate with Product and Engineering to shape roadmap; Create technical documentation and runbooks
Seniority
Mid-level, hands-on IC