VIP Relationship Manager
Core
Own and grow a portfolio of high-net-worth clients, acting as a trusted advisor and commercial growth partner to drive revenue across trading, Earn, lending, OTC, and referrals.
Role type
Senior IC VIP Relationship Manager (Wealth Program)
Builds
High-touch VIP client experience and revenue growth for Blockchain.com's Wealth program
Domain
Cryptocurrency / Digital Assets / Fintech
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Relationship management, consultative sales, upselling/cross-selling, CRM management, client discovery, market expertise in crypto
Preferred skills
Existing network of high-net-worth clients, experience in institutional brokerage or trading platforms, background in solution-based sales
Technologies
CRM platforms (Salesforce), Telegram, WhatsApp
Responsibilities
Manage portfolio of high-net-worth clients, drive upsell and cross-sell across product suite, conduct client discovery and needs qualification, collaborate with sales and product teams, maintain CRM records and track performance, manage dedicated client communication channels
Seniority
Senior, hands-on IC