Country Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Core
Support Quality and Knowledge Management Program Managers in day-to-day operations, vendor liaison, root cause analysis, and SOP optimization for TikTok Shop's SEA and JP markets.
Role type
Associate Project Intern (Operations)
Builds
Operational consistency and process improvements for E-commerce marketplace governance
Domain
E-commerce / Marketplace Governance
Deliverable
dashboards & analysis
Required skills
Vendor liaison, Root cause analysis, SOP optimization, Policy integration, Process documentation, Data entry
Preferred skills
Microsoft Excel proficiency, Error identification, Process flow analysis
Responsibilities
Liaise between in-house and external vendors to support program deliverables; Support review of issues to obtain root causes and develop action plans; Optimize Standard Operating Procedures (SOPs) and ensure operational consistency; Integrate new policy and process changes into day-to-day workflows.