Senior Analyst/AVP, Operations Planning - Outsourcing Management and Expatriate Support
Core
Manage outsourcing governance and expatriate administrative support for the Singapore Operations Office.
Role type
Senior Analyst/AVP, Operations Planning
Builds
Outsourcing governance frameworks and expatriate benefits administration services
Domain
Banking operations and administrative services
Deliverable
dashboards & analysis
Required skills
Outsourcing governance, risk assessments, vendor performance monitoring, SLA management, regulatory compliance, expatriate benefits administration, process improvement, stakeholder liaison
Preferred skills
Vendor management knowledge
Technologies
Microsoft Office
Responsibilities
Coordinate outsourcing governance activities including due diligence and periodic reviews; Monitor vendor performance and service level agreements; Maintain outsourcing inventory and management reports; Support audits and regulatory requests; Improve operational efficiency in expatriate benefits administration; Manage housing, onboarding/offboarding, and reimbursement processes for expatriates
