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大客户技术服务负责人-火山引擎

杭州💼 Full-time🗓 2026-09-28

Core

Lead technical services for enterprise clients, bridging sales and post-sales to drive complex scenario requirements, IT architecture planning, and product adoption.

Role type

Senior Technical Account Manager / Solutions Architect

Builds

IT architecture plans, business process optimizations, and product implementation strategies for enterprise clients

Domain

Cloud computing, Large Language Models (LLM), Distributed Systems

Deliverable

production ML models

Required skills

Enterprise architecture design, High availability & disaster recovery, Cloud & multi-cloud management, Container & microservices, Database & distributed storage, LLM engineering & optimization, Agent/MCP/Skills development, Project management, Cross-functional collaboration

Preferred skills

Experience with big data analytics suites, Direct engagement with C-level decision makers

Technologies

Kubernetes, Docker, Kubernetes orchestration, Kubernetes ecosystem, LLM frameworks, MCP, Skills frameworks

Responsibilities

Analyze complex client scenarios to drive opportunity progress and requirement implementation; Act as primary post-sales contact to gather best practices; Proactively resolve core product issues and drive internal team solutions; Guide clients in IT architecture planning and business process definition; Align product roadmaps with client long-term business goals.

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