Executive Business Parter, Customer Success
Core
Executive Business Partner supporting the SVP of Customer Success by managing executive operations, driving business analytics, and ensuring organizational accountability.
Role type
Senior Executive Business Partner (IC)
Builds
Executive operating rhythm, data-driven insights, and cross-functional initiatives for the Customer Success organization
Domain
SaaS / Customer Success / Business Operations
Deliverable
dashboards & analysis
Required skills
Executive support, business acumen, analytical thinking, project management, data synthesis, cross-functional coordination
Preferred skills
AI-first mindset, strategic planning, forecasting expertise
Technologies
N/A
Responsibilities
Manage and prioritize the SVP's calendar and commitments; Participate in forecasting and operating meetings to analyze retention, renewals, and expansion metrics; Coordinate cross-functional initiatives across Sales, Finance, and Product; Synthesize complex data into executive-level narratives for leadership and board meetings; Establish operating rhythms and track commitments to ensure follow-through.
Seniority
Senior, hands-on IC
