Global People Support - Team Lead
Core
Lead global HR Operations and People Support, driving process improvement, data integrity, and employee experience for Stripe's internal teams and external users.
Role type
Senior People Operations Team Lead (HR Operations)
Builds
HR service center operations, standardized processes, and scalable support systems for global employees.
Domain
Technology / Human Resources / People Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
HR lifecycle management, process improvement methodologies, data analysis, project management, team leadership, HR systems administration, compliance management, change management
Preferred skills
Experience with Workday, Greenhouse, Confluence, Salesforce, MS Excel, internet research
Technologies
Workday, Greenhouse, Confluence, Salesforce, MS Office, MS Outlook
Responsibilities
Provide strategic HR leadership to HR Operations, simplify key processes, lead HR initiatives aligned with COEs, manage case management systems and SLAs, oversee employee data management and privacy compliance, track HR metrics and implement counter-measures, develop standard operating procedures, partner with HRIS on technology upgrades.
Seniority
Senior, hands-on IC with team leadership