Engineering Manager
Hybrid
Core
Lead a team of engineers building AI customer agents and support systems for businesses.
Role type
Engineering Manager (Team Lead)
Builds
AI customer agents, support systems, and related engineering products
Domain
AI / Customer Experience / SaaS
Deliverable
production ML models
Required skills
Engineering team leadership, strategy translation, performance enablement, mentoring/coaching, cross-functional partnership, organizational culture shaping
Preferred skills
Experience in ambiguous environments, high autonomy, growth mindset
Responsibilities
Shape team direction and strategy, translate strategy into goals and priorities, enable team productivity and quality, mentor engineers and managers, foster inclusive culture, support planning and communication, evolve engineering organization programs
Seniority
Manager, hands-on leadership
