Customer Success Engineer/Devops
Core
Architecting technical solutions and workflows for enterprise customers to accelerate API adoption and implementation within the Postman platform.
Role type
Senior Customer Success Engineer (Technical Solutions Architect)
Builds
Reusable technical assets (scripts, templates, reference implementations) and production-ready integration paths for enterprise clients.
Domain
Developer tools / API lifecycle / Enterprise DevOps
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
JavaScript/TypeScript/Node.js, API architecture, DevOps practices, technical solutioning, enterprise software delivery, stakeholder management, documentation
Preferred skills
Experience with GitHub, AWS, Azure, complex system integration, building scalable automation tools
Technologies
Postman, JavaScript, TypeScript, Node.js, GitHub, AWS, Azure
Responsibilities
Partner with CSMs to translate business objectives into technical implementation paths; design pragmatic workarounds and custom integrations for complex customer challenges; build reusable technical collateral and scripts to scale best practices; capture customer feedback to inform product roadmap; unblock customers facing architectural or setup issues.
Seniority
Senior, hands-on IC