CareerPlan

EL1 Service Manager

Canberra, Australian Capital TerritoryFull-time2026-10-14 → 2026-11-12
Citizens only

Core

Expert Software Asset Management (SAM) and Microsoft licensing specialist providing governance, compliance, and commercial advisory services to optimize software investments and manage licensing across complex environments.

Role type

Senior Software Asset Manager (Microsoft Licensing Specialist)

Builds

Software asset management governance, compliance frameworks, and optimized licensing strategies

Domain

Public Sector / Software Asset Management / Microsoft Licensing

Required skills

Microsoft 365 licensing, Azure licensing, Enterprise Agreement management, license reconciliation, entitlement management, cost optimization, vendor management, contract management, stakeholder engagement, audit readiness, compliance reporting

Preferred skills

Software procurement, financial analysis, process improvement, documentation development

Technologies

Microsoft 365, Azure, Enterprise Agreement

Responsibilities

Manage software license compliance, entitlement, deployment, and consumption reporting; Conduct license reconciliations, optimization reviews, and Effective License Position (ELP) assessments; Provide specialist advice on Microsoft licensing arrangements; Lead software audit readiness activities and support vendor compliance reviews; Support software procurement, contract renewals, and vendor negotiations; Develop and improve SAM governance, processes, and documentation; Identify and implement opportunities for software cost savings and license optimization; Prepare reports on licensing risks, compliance, and commercial outcomes; Engage with ICT, procurement, finance, and business stakeholders.

Seniority

Senior, hands-on IC