Head Host - Multisite
Core
Lead the front-of-house team and guest experience across multiple restaurant sites, ensuring high standards of service and operational efficiency.
Role type
Senior hospitality operations manager (Head Host/Maître D')
Builds
Consistent guest experiences and operational workflows across multiple restaurant locations
Domain
Hospitality / Fine Dining
Required skills
Team leadership, CRM bookings system management, table management, multi-site operations, conflict resolution, menu knowledge, staff motivation
Preferred skills
Passion for hospitality, ability to inspire trust, adaptability, attention to detail
Technologies
CRM bookings systems, table management software
Responsibilities
Lead and motivate the front-of-house team, manage daily and weekly restaurant bookings, collaborate with General Managers and Chefs to deliver excellent guest experiences, maintain accurate data in the booking system
Seniority
Senior, hands-on IC