Rooms Controller
Core
Manage overall hotel room inventory, coordinate day-to-day operations, and ensure guest preferences are met to maximize revenue.
Role type
Front Office Operations Controller
Builds
Guest room readiness and optimized room inventory for a luxury hotel
Domain
Hospitality / Hotel Operations
Required skills
Inventory management, Pre-Keys, Housekeeping coordination, Engineering coordination, Reservation review, Room balancing, Upsell support, Front Desk Agent duties
Preferred skills
Opera PMS, Microsoft Windows, Second language
Technologies
Opera, Microsoft Windows
Responsibilities
Conduct Pre-Keys, Coordinate with Housekeeping and Engineering, Review guest profiles and reservations, Manage room inventory and readiness, Review Room Diary, Assign airlines based on contracted types, Manage front office infographic board
Seniority
Individual Contributor, operational level