General Manager
Core
Lead the launch and ongoing success of a hotel property in Wollongong, driving operational excellence, commercial performance, and guest experiences.
Role type
General Manager (Hospitality)
Builds
A new hotel property including accommodation, restaurant, and bar offerings
Domain
Hospitality / Hotel Management
Required skills
Hotel operations leadership, budgeting and forecasting, revenue management, team building and development, stakeholder management, WHS and compliance knowledge, pre-opening experience
Preferred skills
Restaurant and bar operation experience, community relationship building, online reputation management
Technologies
Property Management Systems (PMS), Revenue Management Systems (RMS)
Responsibilities
Lead pre-opening journey including recruitment, training, and systems implementation; Oversee all hotel operations including Front Office, Housekeeping, F&B, and Maintenance; Drive financial performance through budgeting and cost control; Manage workforce planning and talent development; Ensure compliance with licensing and safety requirements; Monitor guest feedback and online reputation.
Seniority
Senior, hands-on IC